Our industry is facing sweeping and unprecedented change. Customers today demand personal service whenever and wherever they want, and our competition is just a mouse click or a street corner away.
Additionally, we face major challenges presented by decreasing margins, a stricter regulatory environment, and fierce competition (in some cases coming from non-traditional sources).
We need solutions to help us seize market opportunities, make smart decisions, and realise maximum value from our technology investments. Digital communication, especially mobile, is transforming every industry. We should heed the following:
[icon_list_item type=”arrow-right”]Financial advice and financial product distribution is not immune from this transformation, indeed it is ripe for disturbance[/icon_list_item]
[icon_list_item type=”arrow-right”]The question is not if but when the “tipping point” moment for financial advice and information will arrive[/icon_list_item]
[icon_list_item type=”arrow-right”]The FCA now acknowledges that advice can be delivered without human intervention[/icon_list_item]
[icon_list_item type=”arrow-right”]The big question is how?[/icon_list_item]
The rise of online investment platforms and personal financial management software, coupled with the almost universal acceptance of online banking, suggests that this movement is well underway.
The addition of financial advice into the mix creates a unique opportunity to provide customers with a truly complete experience, using their income, expenditure, savings and investment information to help drive appropriate and highly personal, financial advice.
This is a train that is rapidly leaving the station.